OVERVIEW
Service desks are designed to handle both incidents and service requests. We have the required Planning and organizational skills to deliver efficient Service Desk experience.
10+
Consulting Projects
100+
Service Reviews
100%
Customer Satisfaction
Our Offerings
- Managed Service Desk
- End User Computing
- Automated Service Desk Solutions
- Service Desk Consulting
ITSM softwares
- Freshservice
- Service Now
- BMC Remedy
- Zendesk
- SolarWinds
Business and Unified Communication Tools
- Cisco
- Avaya
- Panasonic
- Grandstream
- Polycom
WHY US?
- Comprehensive, practical approach for establishing an effective service desk and end user computing services
- Certified ITIL professionals
- Experience of delivering >98% of Service Desk SLA
- Dedicated ODC
- Centralized Technology Knowledge base for our Analysts to deliver best end user services
- Better Response and Resolutions times
- Lower your Operational cost by 20%
- 24/7 Coverage